Terms of service

Last Updated: April 25, 2026

Overview

This website is operated by Galaxy E-commerce Group LLC. Throughout this site, the terms "we," "us," and "our" refer to Sauna Cave. We provide this website, including all information, tools, and services, conditioned upon your acceptance of the terms, conditions, and notices stated herein.

By accessing our site or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service, including additional policies referenced by hyperlink. These Terms apply to all users, including browsers, vendors, customers, and contributors of content.

Please read these Terms carefully. By accessing any part of the site, you agree to these Terms. If you do not agree to all provisions, you may not access the website or use our services.

1. Online Store Terms

By agreeing to these Terms, you confirm you are at least the age of majority in your jurisdiction, or have received parental/guardian consent. You may not use our products for illegal purposes or violate any laws in your jurisdiction. Any breach of these Terms will result in the immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone at our discretion. You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card data is always encrypted during transfer.

3. Accuracy and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or not current. The material provided is for general information only and should not be the sole basis for making decisions without consulting primary sources.

4. Service and Price Modifications

Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without prior notice.

5. Products or Services

Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange strictly according to our Return Policy.

6. Billing and Account Accuracy

We reserve the right to refuse or cancel any order you place. You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.

7. Optional Third-Party Tools

We may provide access to third-party tools, which we neither monitor nor control. These tools are provided "as is" and "as available" without any warranties. Your use of optional tools is entirely at your own risk.

8. Third-Party Links

Certain content or services available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining the content or accuracy of third-party materials.

9. User Comments and Submissions

If you send feedback, ideas, or other submissions, you agree that we may, at any time, edit, copy, publish, and distribute those materials without restriction. You agree that your comments will not violate any third-party rights or contain unlawful or harmful material.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content for:
(a) any unlawful purpose;
(b) soliciting others to perform unlawful acts;
(c) violating regulations or laws;
(d) infringing upon intellectual property rights;
(e) harassment or discrimination;
(f) submitting false information;
(g) uploading viruses or malware; or
(h) interfering with security features.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. You agree that your use of the service is at your sole risk. Galaxy E-commerce Group LLC and Sauna Cave shall not be liable for any injury, loss, or damages arising from your use of the service or any products purchased through the site.

14. Indemnification

You agree to indemnify and hold harmless Galaxy E-commerce Group LLC, Sauna Cave, and our affiliates from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms or violation of any law.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed, and the remaining provisions will remain valid and enforceable.

16. Termination

These Terms are effective unless and until terminated by either you or us. Any obligations or liabilities incurred prior to termination shall survive termination.

17. Entire Agreement

These Terms and any policies posted on this site constitute the entire agreement between you and Sauna Cave regarding your use of the Service.

18. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States.

19. Changes to Terms of Service

You may review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

Contact Information

Galaxy E-commerce Group LLC
Phone: (747) 330-2219
Email: Help@saunacave.com
Business Address: 15442 Ventura Blvd, Sherman Oaks, CA 91403
Customer Service Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
Response Time: We aim to reply within 1-2 business days