At Sauna Cave, we are committed to offering exceptional value on premium sauna and wellness products. We work closely with trusted manufacturers and suppliers to ensure our pricing remains competitive while reflecting the quality, safety, and support we provide as an authorized retailer.
If you find a lower advertised price for the exact same sauna or accessory on another authorized online retailer’s website, we’d be happy to review it. We will verify the listing to ensure it meets manufacturer pricing guidelines (MAP), and if it qualifies, we will match it. This can be provided as a custom discount code for your order or, if you’ve already purchased within the last 7 days, we will refund the difference.
How to Request a Price Match
To request a price match, please contact our support team via phone, email, or live chat before placing your order. Be sure to include a link to the competitor’s product page so we can quickly verify the details.
Contact Information
Galaxy E-commerce Group LLC
Phone: (747) 330-2219
Email: Help@saunacave.com
Business Address: 15442 Ventura Blvd, Sherman Oaks, CA 91403
Customer Service Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
Response Time: We aim to reply within 1-2 business days